What do we collect?
We may collect the following information:
• contact information including email address;
• demographic information such as postcode, preferences and interests;
• other information relevant to customer surveys and/or offers.
You can see the exhaustive list of cookies we collect on List of cookies we collect section.
What do we do with the information we gather?
We use collected information to understand your needs and provide you with a better service, and in particular for the following reasons:
• internal record keeping;
• to improve our products and services;
• to send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
• to contact you for market research purposes (by email, phone, fax or mail);
• to use the information to customise the website according to your interests.
We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Cookie purpose description
SESS# Preserves users states across page requests.
GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location
pagead/1p-user-list/# Tracks conversions and other meaningful user interactions.
test_cookie Used to check if the user's browser supports cookies.
VISITOR_INFO1_LIVE Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSC Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
_ga, _gat, _gid, collect, _glc_au, ads/ga-audiences, IDE
Google cookies used to collect statistics about website traffic.
yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name Stores the user's video player preferences using embedded YouTube video.